Privacy Policy.

This Privacy Policy describes how RTL Rani Auto ("we", "us", "our"), operating the brand RTL, collects, uses and protects information you share with us through this website (https://raniauto.com/) and our enquiry channels. By using this website or submitting an enquiry, you consent to the practices described below.

1. Information We Collect

We collect only the information needed to respond to your enquiry and improve our service. This typically includes:

• Contact details you provide via enquiry forms — name, company, email, phone number.
• Enquiry content — product interest, quantity, specifications, messages and any attachments you send.
• Technical data — IP address, browser type, device, referring URL and pages visited, collected automatically through standard server logs and analytics.
• Cookies — small files used to maintain your session and measure site usage (see Section 6).

2. How We Use Your Information

We use the information you share strictly to:

• Respond to enquiries, send quotations and follow up on potential orders.
• Process and dispatch orders, including coordinating with logistics partners.
• Provide customer support and after-sales assistance.
• Improve our products, website experience and communications.
• Comply with applicable legal, tax and regulatory requirements.

We do not sell, rent or trade your personal information to third parties for marketing purposes.

3. Sharing Of Information

Your information may be shared only with:

• Our internal sales, dispatch and accounts teams who need it to fulfil your enquiry or order.
• Trusted service providers (e.g. email, hosting, courier and payment partners) bound by confidentiality.
• Government or regulatory authorities when required by law or to protect our legal rights.

4. Data Retention

Enquiry and order data are retained for as long as needed to serve you and to meet our legal, accounting and audit obligations. When no longer required, records are securely deleted or anonymised.

5. Data Security

We use reasonable technical and organisational measures — including access controls, encrypted connections (HTTPS) and limited internal access — to protect your information from unauthorised access, alteration or disclosure. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

6. Cookies & Analytics

This website uses cookies to maintain your session and to understand visitor traffic via analytics tools (such as Google Analytics). You can disable cookies in your browser settings; some parts of the site may not work as expected when cookies are disabled.

7. Third-Party Links

Our website may link to external sites (maps, social platforms, supplier pages). We are not responsible for the privacy practices or content of those websites. Please review their policies before sharing information with them.

8. Your Rights

You may, at any time, request to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your information, subject to legal and contractual retention requirements.
• Withdraw consent for future marketing communications.

To exercise any of these rights, write to us at raniautoindustries@gmail.com.

9. Children's Privacy

This website and our products are intended for business and adult users. We do not knowingly collect personal information from anyone under the age of 18.

10. Updates To This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or applicable law. The "Last Updated" date at the top indicates the latest version. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact Us

For any questions about this Privacy Policy or how your information is handled, please contact:

RTL Rani Auto
3011, St. No. 11, Chet Singh Nagar Radha Swami, Gill Rd, Ludhiana, Punjab, India, 141003
Email: raniautoindustries@gmail.com
Phone: 9815174790